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Free Shipping on Orders Dhs500+
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Frequently Asked Questions
Shipping Information
What Shipping Methods Are Available?
At Electrizmo, we offer standard delivery (3-5 business days), express delivery (1-2 business days), and same-day delivery in selected Dubai areas. Free delivery is available on orders over 500Dhs. For more details, contact our customer support at [customer support email] or 00971-50-9989203
How Long Will it Take To Get My Package?
- Answer: Our standard shipping within Dubai usually takes 1-2 business days. For other Emirates, it may take slightly longer.
How Do I Track My Order?
- Answer: Once your order ships, we’ll provide you with a tracking number via email. You can use this to monitor your package’s status.
Do you offer international shipping?
Thank you for your interest in Electrizmo! Currently, we don’t offer international shipping, but we’re excited to share that we have big plans to expand our operations in the near future. Stay tuned for updates, and we hope to serve customers worldwide soon!
Payment methods and other information
What payment methods do you accept?
- Answer: We accept major credit cards (Visa, Mastercard, American Express), PayPal, and cash on delivery (COD).
Are your products genuine and brand new?
- Answer: Absolutely! We source our products directly from authorized distributors, and everything we sell is brand new and authentic.
What warranty do you offer on electronics?
- Answer: Most of our electronics come with a manufacturer’s warranty. Check the product description for specific details.
Can I cancel my order after placing it?
- Answer: If your order hasn’t shipped yet, you can cancel it by contacting our customer support team.
Do you have a physical store where I can see the products?
- Answer: Currently, we operate exclusively online. However, our website provides detailed product descriptions and high-quality images.
What’s your return policy?
- Answer: We have a hassle-free return policy. If you’re not satisfied with your purchase, you can return it within 3 days for a refund or exchange. read more.
